Last updated: 11 November 2026
This policy explains how Paam Group (“we”, “us”) collects and uses personal information when you visit www.paamgroup.com or contact us through it.
What we collect
- Details you give us when you send an enquiry, request a quote or download a brochure or newsletter: your name, email address, phone number, company, the products you are interested in and your message.
- Usage information collected automatically, such as pages visited, device and browser type, approximate location and how you reached the site. We use Google Analytics (through Google Site Kit) for this.
- Cookies that keep the site working and help us understand how it is used. See our cookie policy.
How we use it
- To reply to your enquiry, prepare quotations and supply products you order.
- To send product information, newsletters or updates you have asked for. You can opt out at any time.
- To understand how the site is used and improve it.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Who we share it with
- Paam Group companies, where needed to handle your enquiry or order.
- Service providers that run the site and our communications for us, such as our web host, email provider and Google Analytics. They may only use the information to provide their service to us.
- Government or legal authorities, where the law requires it.
How long we keep it
We keep enquiry and customer records for as long as we need them for the purpose they were collected, and for any period required by law, for example for tax records.
Your rights
Under the Digital Personal Data Protection Act, 2023 and other applicable law, you can ask to see the personal information we hold about you, have it corrected or updated, have it erased where we no longer need it, or withdraw consent you have given. To do any of these, or to raise a concern, write to the contact below. We will reply within a reasonable time.
Security
We take reasonable steps to protect your information against loss, misuse and unauthorised access. No website or internet transmission is completely secure, however.
Links to other sites
Our site links to other websites and social media pages. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact and grievances
Email info@paamgroup.com, call +91-40-24615104, or write to Paam Group, 5-3-488, O.T. Road, Opp. Osmangunj, Hyderabad, Telangana 500012, India.